Market Trends

Margins on hardware and computer systems continue to decline.  Products are quickly becoming a commodity and successful companies are bundling services to differentiate, compete, and build a recurring revenue stream.  The Home Office and Small Business office is as complex as an enterprise company with multiple PCs, wireless network, multiple printers, firewalls, routers, and more.  However, 90% of small businesses do not have a full time I.T. employee to meet their growing technical demands.

Get an edge on the competition

Big Box System Builders continue to bundle value added services with their PCs and Laptops to improve margins and customer loyalty.  When you provide a service to assist customers in seconds rather than hours or days, you beat the competition.  Save your customers time, money, and hassles.  Build a recurring revenue base while increasing customer loyalty with InstantHelp OnDemand.

Benefits:

• Build recurring revenue stream with no capital or upfront investment
• Bundle InstantHelp with every system you sell
• Upsell your existing customers with InstantHelp
• Eliminate geographic barriers to bundle remote support for your customer anywhere in the world
• Provide your customers with 24x7 Enterprise Class Tech Support for their entire small office

Become a Partner