Market Trends

The home office and small business technology environment continues to become more challenging to support.  90% of small businesses have no I.T. staff to support their multiple PCs, wireless network, firewalls, network, various software applications, and more.....25-30% of software becomes 'shelf-ware' after the initial sale...it never gets installed.  Customers find the installation and training on the new software too time consuming and revert to their legacy application.

Get an edge on the competition

Increase your software adoption and installation rates, increase average revenue per sales transacation, and build stronger relationships through remote premium services with InstantHelp.

Benefits:

• Incrase unit sales and professional services
• Build recurring revenue base with InstantHelp OnDemand
• Reduce software support costs
• Reduce the time and costs of onsite support
• Diagnose and resolve faster without the need to travel

Software Partners are using InstantHelp for.....

• Bundling InstantHelp OnDemand USB with 2hrs of remote training/installation services
• Bundling InstantHelp Pro for remote support and troubleshooting
• Remote installation of bug fixes and patches
• On-going remote training services
• Remote troubleshooting
• and more....

Become a Partner