Solution Overview
Access your customer’s remote PCs in seconds with no software or hardware to install or configure. Simply insert the USB, click CONNECT, and you are ready to deliver on-demand remote support. There are two simple client deployment models to meet your business growth objectives:
- Provide unlimited copies of the InstantHelp icon for FREE to your customers desktop. Your customer simply clicks the IH icon on their desktop and clicks CONNECT to provide technician access to their desktop.
- Sell InstantHelp On-Demand USBs to your customers and enable them to access you from any computer by simply inserting the USB and clicking CONNECT. This option enables the technician to sell rechargeable remote support by the minute or hour. InstantHelp tracks the time for you. Build a recurring revenue stream with rechargeable remote support service on a USB!
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Benefit
- Grow Revenue: access to sales and marketing collateral to grow your business
- Easy to use: simply insert USB or click IH icon and click CONNECT
- No software to install or configure: provide support to customers in seconds
- Powerful reporting: monitor your remote support activities, revenue generation, trends, & history
- Powerful Remote Support Tools: remote reboot, transfer files, troubleshoot, and more
- Powerful Built-in Built-in Utilies: PC-Tuneup, Virus Removal, File Recovery, Defrag hard drive
- Windows XP/ Vista/ 7 compatible: It's just like being on site with your customer
- Secure: SSH encryption for each session, simply disconnect USB for peace of mind
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