Solution Overview
InstantHelp OnDemand delivers Enterprise Class technical support for the home office and small business on a USB for 50% less than traditional I.T. support. Never solve your technical problems alone again! Simply insert your InstantHelp USB into any internet connected computer and you are seconds away from accessing our technical expert to resolve your issue remotely, anytime, anywhere, 24x7. Our Microsoft Certified technicians are always just a click away to resolve your technical support needs via phone, chat, and remote desktop control. The USB is preloaded with InstantHelp software and comes with hourly, monthly, and annual payment plans to meet your I.T. budget needs. |
Benefits
General Support
- Instant 24x7 Phone, chat, and remote desktop support
- InstantHelp onboarding – client introduction
- On-Site Support as needed (U.S. & Canada) - $50-75/hr additional
- Free Anti-Virus, Anti-Spyware, Anti-Malware, and security
Technical Support
- PC/Laptop Hardware (All major brands – HP, Dell, Acer, Lenovo, Asus, etc.)
- Setup/Install/Troubleshoot Peripheral Devices (Printer/Router/Storage, etc)
- Microsoft Operating Systems – patches, upgrades, and troubleshooting
- Microsoft Office Applications – training, installation, setup
- Software installation/removal
- On-going PC performance tune-ups
- Spyware/Virus Removal
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